These are the Terms and Conditions of Sale for Wheelspin.shop to which all online purchases are subject.
1.1. In these Conditions, the following definitions shall apply:
Approved Partner: a third party seller who sells Goods to Customers.
Business Days: a day (other than a Saturday, Sunday or public holiday) when banks in Cyprus are open for business.
Conditions: the terms and conditions set out in this document as amended from time to time in accordance with clause 13.
Contract: the contract between us and the Customer for the sale and purchase of the Goods in accordance with these Conditions.
Customer, you, your: the person who purchases the Goods from us.
Event Outside Our Control: has the meaning given in clause 12.
Goods: the goods (or any part of them) set out in the Order.
Wheelspin: Wheelspin.shop 11, Aleksandrou Ipsilandi, Ormidia, 7530, Larnaca, Cyprus, VAT No. CY859604F
Wheelspin Goods: Goods purchased on the Website from Wheelspin and not an Approved Partner.
Order: the Customer’s order for the Goods submitted by the Customer online via the Website.
Website: means the website accessible at Wheelspin.shop.
We, us, our: Wheelspin
1.2. In these Conditions, the following rules apply:
1.2.1. A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
1.2.2. A reference to a party includes its personal representatives, successors or permitted assigns.
1.2.3. Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
1.2.4. A reference to writing or written includes e-mails.
2. The Contract
2.1. The Order you place via the Website constitutes an offer to purchase the Goods in accordance with these Conditions. You are responsible for ensuring that the terms of the Order are correct. Please read and check your Order before placing. You may only purchase Goods from us if you meet any legal age requirement necessary for the acquisition of the same.
2.2. The Order shall only be deemed accepted by us when you have paid for the Goods, monies received by us and the Goods have been dispatched. Any email, order confirmation or other electronic acknowledgement by us of receipt of an Order does not constitute legal acceptance by us of your Order. We will confirm our acceptance to you by sending you an email confirming that the Goods have been dispatched (‘Dispatch Confirmation‘). The Contract between us is formed when we send you the Dispatch Confirmation.
2.3. All Orders placed via the Website are subject to stock availability and to the validation checks described in Clause 5 below. In the unlikely event that you are able to place an Order for an item that is not available from stock, we will contact you as soon as possible. Depending on the time period for stock to arrive you may be given the option to wait for your items or your Order will be cancelled. In these circumstances, upon cancellation, you will be refunded in full.
2.4. We only accept Orders originating from and for delivery to addresses in the Republic of Cyprus.
2.5. The only language in which the Contract can be concluded is English.
2.6. We will retain details of your Order in our database and these details can be made available to you on request. Please contact our Customer Services by email [email protected].
2.7. Where the Customer has been directed to the Website as a result of a third party site, these sites are independent from us and we are not responsible or liable for such sites. Customers should consult the terms and conditions of the site in question for more information.
3. Product Information
3.1. Goods are described on the Website.
3.2. We reserve the right to amend the product description if required.
3.3. Images of the Goods on the Website are for illustrative purposes only. Representations of colour online are as accurate as our photographic and electronic processes will allow. Please note that colour online can also be affected by the calibrations of different output devices.
3.4. All weights and sizes are supplied as a guide only and are approximate.
3.5. In the event that there are any errors regarding price or description, we reserve the right to correct that price or description and notify you accordingly. In these circumstances, it will be deemed that a contract has not been entered into and you will not be bound to continue with your purchase. We will cancel your Order and your Paypal account will be refunded in full. The repayment of such monies paid to us will be the extent of our liability to you in the event of these errors.
4. Price Information
4.1. The price of the Goods is the price set out on the Website at the time you submit your Order. All prices are shown in Euros.
4.2. The price of the Goods does not include delivery charges which will be as advised during the check-out process, before you confirm your Order.
4.3. The price of the Goods is inclusive of VAT (where applicable) at the current rate chargeable in the Republic of Cypurs. If the rate of VAT changes between the date of Order and the date of delivery, we will adjust the VAT you pay unless you have already paid for the Goods in full before the change in VAT. WheelSpin VAT number is CY859604F.
4.4. Special Offers and promotions advertised in the press or other media may be excluded from the Website unless specifically advertised as available online. All offers are subject to availability and while stocks last. This includes all offers advertised via official WheelSpin social media channels.
4.5. Offers cannot be used in conjunction with one another. Where more than one offer is available on the same product only one discount will apply. The offer giving the greatest saving will be applied in the basket. Equally, voucher code offers cannot be used in conjunction with any other promotional offer.
5. Payment Information
5.1. WheelSpin accepts payment by Paypal registered to addresses in the Republic of Cyprus. We regret that we are unable to accept payment online by cheque, cash, Gift Vouchers, Gift Cards or any other form of payment. For more information about payment methods, please contact our Customer Services by email [email protected].
5.2. All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
6. Delivery of Goods
6.1. We can only deliver to addresses within the Republic of Cyprus. Please contact our Customer Services by email [email protected].
6.2. The delivery charge for each item is listed on the product detail page. When you add products to your shopping basket and have chosen the delivery option the appropriate charge will be added automatically. All delivery charges will be shown clearly throughout the checkout process. For more information about delivery charges and lead times please contact our Customer Services by email [email protected].
6.3 Any dates quoted for delivery are approximate only and we cannot be held liable for any costs incurred if delivery is delayed.
6.3.1. However, in the event that delivery is delayed for next day/named day deliveries, our liability will be limited to a refund of the additional delivery surcharge paid.
6.3.2. Please be aware that Cyprus postal services can take up to 7 days. This is under the terms of Cyprus Post Office and is out of our control.
6.3.3. 3rd Party couriers can deliver direct delivery orders between the hours of 7am and 9pm.
6.4. Delivery of an Order shall be completed when we deliver the Goods to the delivery address given in the Order.
6.5. The Goods will be your responsibility from the time of delivery.
6.6. Where the courier is unable to deliver the Goods, they will either attempt to deliver to a neighbour, attempt to redeliver the following day, leave a card for you to rearrange a suitable time for redelivery or leave the parcel at your local Post Office for you to collect.
6.7. We shall have no liability for any delay in delivery of the Goods, or failure to deliver the Goods, where the delay or failure is caused either by an Event Outside Our Control or the Customer’s failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
6.8. If we miss our estimated delivery deadline for the Goods or, in the absence of any estimate being given the date 30 days after the Dispatch Confirmation, you may cancel your Order straight away if any of the following apply:
(a) we have refused to deliver the Goods;
(b) delivery within the delivery deadline was essential (taking into account all the relevant circumstances); or
(c) you told us before we accepted your Order that delivery within the delivery deadline was essential.
6.9. If you do not wish to cancel your Order straight away, or do not have the right to do so under clause 6.8 you can give us a new deadline for delivery which must be reasonable, and you can cancel your Order if we do not meet the new deadline.
6.10. If you do choose to cancel your Order for late delivery under clause 6.8, you can do so for just some of the Goods or all of them, unless splitting them up would significantly reduce their value. If the Goods have been delivered to you, you will have to return them to us or allow us to collect them, and we will pay the costs of this. After you cancel your Order we will refund any sums you have paid to us for the cancelled Goods and their delivery.
7 . Refunds and Returns
7.1 If you are a consumer, you have a legal right to cancel a Contract within 30 days of receipt of Goods. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep the Goods, you can notify us of your decision to cancel the Contract and receive a refund. Alternatively, you are entitled to request an exchange within the same period of time and the provisions below also apply to exchanges.
7.2 However, this cancellation right does not apply in the case of the following which may only be returned if they are faulty:
(a) personalised and made-to-order products;
(b) sealed satellite navigation equipment, sealed memory cards, sealed audio or sealed video recordings or sealed computer software which have been unsealed after you receive them.
(c) any Goods which become mixed inseparably with other items after their delivery.
7.3 Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the Contract between us is formed. Your deadline for cancelling the Contract then depends on what you have ordered and how it is delivered.
7.4 To cancel a Contract with WheelSpin, you need to let us know that you have decided to cancel. If you wish to exercise this right, please contact the WheelSpin Customer Services Team, by phone, email or letter sent by post or using the online form on our Website. If you use the online form we will e-mail you to confirm we have received your cancellation. If you are e-mailing us or writing to us please include details of your Order to help us to identify it. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you send us the e-mail or post the letter to us. For example, you will have given us notice in time as long as you get your letter into the last post on the last day of the cancellation period or e-mail us before midnight on that day.
7.5 If you cancel your Contract with WheelSpin, WheelSpin will:
(a) refund you the price you paid for the Goods. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
(b) refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by our basic delivery charge.
(c) make any refunds due to you as soon as possible and in any event within the deadlines indicated below:
(i) if you have received the Goods and we have not offered to collect it from you: 14 days after the day on which we receive the Goods back from you or, if earlier, the day on which you provide us with evidence that you have sent the Goods back to us. For information about how to return Goods to us, see clause 9.8.
(ii) if you have not received the Goods or you have received it and we have offered to collect it from you: 14 days after you inform us of your decision to cancel the Contract.
7.6 If you have returned the Goods to us under this clause 7 because they are faulty or mis-described, we will refund the price of the Goods in full, together with any applicable delivery charges.
7.8 We will refund you on the paypal account used by you to pay. If you used vouchers to pay for the Goods we may refund you in vouchers.
7.9 If Goods have been delivered to you before you decide to cancel your Contract:
(a) then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. You can either send it back (and we recommend using a trackable service and obtaining proof of postage) or hand it to our authorised carrier. For information on how to return an item please click here. You must take reasonable care to ensure that the Goods are not damaged in transit; this includes ensuring that they are securely packaged. WheelSpin cannot be responsible for lost or damaged returns.
(b) unless the Goods are faulty or not as described (in this case, see clause 7.7, you will be responsible for the cost of returning the Goods to us. If the Goods cannot be returned by post, we may offer to collect the Goods from you in which case we will charge you the direct cost to us of collection which will be EURO 10.
7.10 Because you are a consumer, we are under a legal duty to supply Goods that are in conformity with this Contract. As a consumer, you have legal rights in relation to Goods that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause 7 or anything else in these Conditions. For our returns policy, please click here.
7.11. Due to the speed of our ordering process, Halfords may not be able to cancel your order before despatch. If you exercise your right to cancel prior to you receiving the Goods, Halfords will attempt to stop the goods in transit, however if this is not possible and the Goods are delivered, you will be able to return your Goods in line with your rights outlined above.
8. After-sales Service and Guarantees
8.1. Where applicable, details of manufacturers’ guarantees or service arrangements will be provided with the Goods. A manufacturer’s guarantee is in addition to, and does not affect, your legal rights in relation to Goods that are faulty or not as described.
8.2. All warranties are non-transferable and only apply for the original Customer. If you replace the Goods during the warranty period, the warranty does not start again. You will only benefit from the remaining period of the original warranty. This does not affect your statutory rights if the Goods are faulty or not as described.
8.3. We are under a legal duty to supply goods that are in conformity with the contract.
9. Complaints and Queries
9.1.If you are not happy with any aspect of our online service, discover a fault with our Website, or if you have any queries or comments relating to an order placed online, please contact our Customer Services by email [email protected]. and we will do everything we can to help you.
9.2. Your access to WheelSpin.shop may occasionally be restricted to allow for the introduction of new products or features, site development, maintenance or repairs. We will attempt to restore the service as soon as we reasonably can.
10. Safe Shopping Guarantee
10.1. We have used every effort to ensure that shopping on the internet with WheelSpin is as safe as purchasing by card in a regular store. Our secure server software encrypts all of your personal information sent over the Internet. In processing your Order, your information may have to be sent over the internet more than once. At no point is your Order information sent in this way without encryption.
11.1 If we fail to comply with these Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this Contract.
11.2 We only supply the Goods for domestic and private use. You agree not to use the Goods for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
11.3 We do not in any way exclude or limit our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) defective products
12. Events Outside Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
WheelSpin amends these Conditions from time to time. Each time you order Goods from us, the Conditions in force at the time of your Order apply to the Contract between you and us.
14. Communications between us
14.1. Any notice or other communication given to the Customer under or in connection with the Contract shall be in writing (including email), addressed to the Customer at the address that the Customer has specified to us in writing in accordance with this clause, and shall be delivered personally, sent by pre-paid first class post, recorded delivery, commercial courier, fax or e-mail.
14.2. A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 14.1; if sent by pre-paid first class post or recorded delivery, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by fax or e-mail, one Business Day after transmission.
14.3. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
15. Other Important Terms
15.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Conditions.
15.2 You may only transfer your rights or your obligations under these Conditions to another person if we agree in writing.
15.3 The legal person, including but not limited to its employees will be know as administrator, and/or the natural person(s) will be also know as the administrator, hosting, updating (the software of both the site and the server), monitoring and/or recovering this website have no legal liability over the content uploaded by the owner(s) of this website.
If the owner(s) of this website has requested from the administrator to uploaded content deemed illegal without sharing the knowledge about the legal status of the contents in written, via email, the administrator has no legal liability for uploading the content.
If you believe that this website has content deemed illegal and/or abusive please email [email protected]
In the unlikely event that the name of an administrator is or was written on the whois of the domain name of this website, the administrator isn’t or wasn’t the owner of this website at any point since the development of the website.
If you have a legal reason you would like to know the whois of this domain name please email [email protected] including all the legal documents required in order to reveal the identity of the owner as per our records.
15.4 Each of the paragraphs of these Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
15.5 If we fail to insist that you perform any of your obligations under these Conditions, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
15.6 These Terms are governed by the law in the Republic of Cyprus. This means a Contract for the purchase of Goods through our Website and any dispute or claim arising out of or in connection with it will be governed by the law in the Republic of Cyprus. You and we both agree to that the courts of the Republic of Cyprus will have non-exclusive jurisdiction.
We do not guarantee that any of our sites, or any content on them, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our sites without notice. We will not be liable to you if for any reason one of our sites is unavailable at any time or for any period. We may limit the availability of our sites or any service or product described on any one of our sites to any person or geographic area at any time.
No Reliance on Information
We have taken every care in the preparation of the content of our sites. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on any of our sites. Due to the changing nature of the information contained on our sites we shall have no liability whatsoever for any damages or losses arising directly or indirectly as a result of any of the information accessible via the sites not being accurate, complete or up to date.
We do not guarantee that our sites will be secure or free from bugs or viruses. Due to the nature and inherent risks of communications and the transfer of data over the internet, we shall have no liability whatsoever for any damages or losses resulting from viruses, worms, Trojan horses or other malicious code or the corruption or loss of data or any damage to software or hardware. You should use your own virus protection software.
You must not misuse any of our sites by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites are stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence and we reserve the right to report any such breach to the relevant authorities.
You warrant that the personal information which you are required to provide when you register as a user of one of our sites is true, accurate, current and complete in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. You will notify us immediately of any changes to the personal information you have provided us with.
Intellectual Property Rights
All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of our sites shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You may download extracts of any page(s) from our sites for your personal use or in accordance with any contractual relationship we have with you. However, you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text identifying the authors of content on our sites.
Whenever you make use of a feature that allows you to upload content to our sites, or to make contact with other users of our sites, you must comply with the acceptable standards set out in these terms.
Any and all material which you contribute to any of our sites (“contributions“), and to any interactive services associated with them must comply with the following standards. Contributions must not:
- Contain any material which is defamatory of any person or be threatening, abuse or invade another’s privacy; or be likely to harass, upset, embarrass, alarm or annoy any other person.
- Contain any material which is obscene, offensive, hateful or inflammatory including any sexually explicit material or promoting violence.
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- Infringe any copyright, database right or trade mark of any other person.
- Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Promote any illegal activity.
You agree that you will only use our sites for lawful purposes and will not:
- Use them in any way that breaches any applicable local, national or international law or regulation.
- Use them in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- Transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
- Knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
We will determine, in our discretion, whether there has been a breach of the above acceptable use requirements through your use of any of our sites. When a breach of our requirements has occurred, we may take such action as we deem appropriate including immediate, temporary or permanent withdrawal of your right to use our site and/or legal action.
We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our sites, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our sites, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of the above requirements, whether the service is moderated or not.
Third Party Links
Certain links on our sites will lead to websites which are not under our control. When you activate any of these you will leave our site and we will have no control over and will accept no responsibility or liability for the material on any website which is not under our control. We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Thank you for visiting our site.
A) What Information Will We Hold?
- Information you give us. When filling in forms on our websites or in store, corresponding with us by phone, e-mail or letter, participating in discussion boards or other social media functions on our website or entering a competition, promotion or survey, you may give us information such as your name, address, e-mail address and phone number, financial and credit card information, personal description and/or photographs.
- Information we collect about you. Each time you visit one of our websites (even if you do not register with us), we may automatically collect technical information about you such as the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, the country and telephone code where your computer is located and information about your visit, including products you viewed or searched for, page response times, download errors and length of visits to certain pages.
- Information we receive from other sources. We may also receive information about you from third parties who work closely with us including, for example, business partners, payment and delivery services, advertising networks, search information providers and credit reference agencies.
B) How Will We Use That Information?
We only use your information for the following purposes:
- To assist in the processing of your order / to carry out our obligations arising from any contracts entered into between you and us (e.g. packing and delivering of orders, forwarding of orders, order fulfilment, fraud prevention, registering warranties). It may be necessary to provide your information to external companies to allow them to assist us in processing your order e.g. by providing these services for us. The companies concerned are not permitted to use the information supplied by us for any other purpose.
- To enable us to provide you with marketing and customer services. Where you have agreed to be contacted for marketing purposes, we can tell you about new products or services that we think will be of interest to you, or sort out any queries that you may have about using our products, services or websites. We may provide your information to external companies to allow them to assist us in our providing such marketing and customer services to you.
- To provide an improved service and ensure that content from our websites is presented in the most effective manner for you and for your computer. This information allows us to update and improve the contents of our websites and to administer our site for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes and as part of our efforts to keep our websites safe and secure.
- By tracking customers’ movements around our websites, the results of customers’ preferences and their use of the sites are analysed en masse. Where they have agreed to be contacted for marketing purposes, certain groups of people may be sent further information about products and services based on that analysis. You have a right not to receive this information and can opt out as set out below. In addition, this information helps us to understand more about the kinds of people who benefit most from using our websites. We think it’s important to understand our customers well enough to keep improving our service for them.
C) Where Do We Store This Information?
D) What Are My Rights?
When you register on our website or through a competition or other option you will be asked to confirm whether or not you wish to receive information about our promotions and special offers. Additionally, you may be asked if you are happy to be contacted by us for research purposes and / or if you are happy to be contacted by other reputable companies with related offers. We will never disclose your information to anyone outside of WheelSpin unless you give us permission to do so. If at any time you no longer wish to receive information from us, please email us at [email protected]
- To allow you to carry information across pages of our websites and avoid having to re-enter information when you return to one of our sites;
- To measure our website traffic and analyse how our websites work. This will allow us to make changes to our websites in the future and make them easier to use;
- To deliver more relevant advertisements on other websites by showing you products you might be interested in based on your most recent visit to one of our sites; and
- To deliver more relevant email marketing by presenting you with products you might be interested in based on your most recent visit to one of our sites.