Delivery & Returns

During busy periods, our delivery and collection times may be extended. Take a look at the delivery or collection date at the checkout to be sure of when you’ll receive your items.

Please note that free delivery is only available on orders over €50, and is not available for delivery of bulky items (wheel rims).

Delivery Options

Not all delivery options are available for all items – please take a look at the item’s product page for more info.

Please note that items cannot be delivered on Bank Holidays and that during busy periods these times may be extended.

Standard Delivery
  • Within 4 working days
  • €3.99 or Free on orders over €50
  • Monday to Friday
  • Please allow an extra 2 working days for Bank Holidays
Express Delivery
  • Within 2 working days
  • €7.99 or Free on orders over €100
  • Monday to Friday
  • Please allow an extra 2 working days for Bank Holidays

Where do you deliver to?

We can deliver your order to addresses all-over Cyprus. We will not deliver to addresses currently occupied by the Turkish forces.

What if I’m ordering more than one item for delivery?

If all the items in your order have been sold and sent by WheelSpin then there will only be one delivery charge. If you’re ordering an item from more than one Approved Partner then there will be a separate delivery charge for each part of your order.

Want to return an item? Please click on the ‘Returns Policy’ tab at the top of this page for our Returns info.

Unwanted goods

If you change your mind and decide you no longer want an item that we’ve delivered, we’re happy to offer you an exchange. You’ll need to return your item unused and in their original packaging along with the original packing note and invoice (as proof of purchase).

You’ll need to cover the cost of postage. However, if the item you’re returning is faulty we’ll refund the postage once we’ve received the item and checked the fault.

We can only exchange sat navs, DVDs, memory cards, and software if they’re faulty or are returned unused with their original seals and wrapping intact. Personalised products and made-to-order products can only be returned if they’re faulty.

Faulty goods

Consumer protection legislation says that items must be as described, fit for purpose and of satisfactory quality. If you buy a product online and it’s found to be faulty within 30 days, you’re entitled to ask for a full refund of the faulty product. If a fault occurs after the initial 30 days, we’re entitled to repair and/or replace that item. If it can’t be repaired or replaced, then you may be entitled to a refund.

Ways to return your items

If you need to return an item we’ll happily offer a refund as long as this is within 28 days of delivery, in its original packaging and you have proof of purchase.

There are two easy ways to return your item(s):

  • by post
  • by courier.

By post

  • Please try to use the original packaging when sending your items back and make sure it’s securely packaged; WheelSpin cannot be held responsible for any damage during posting.
  • Attach the return address label included with your delivery.
  • Make sure you take your parcel to your local Post Office in enough time for it to get to us within 28 days of you receiving your order.
  • Please note returns made by post are at the customers’ own expense.
  • We recommend using a trackable service and getting proof of postage.
  • Please keep your proof of postage until we’ve confirmed your refund has been processed.

By courier

  • For larger products we offer a courier collection service.
  • A €15 charge applies for this service.
  • To request this service, please contact Customer Services by email [email protected].

     

Please note the following:

  • Collections require a minimum of two working days’ notice.
  • Someone will need to be available to sign at the time of collection.
  • Collections can only be made Monday – Friday (excluding Bank Holidays).
  • Collection will take place between 9am and 6pm (we’re afraid exact times can’t be given).
  • Please re-pack the item(s) securely for courier transport.
  • We’ll aim to refund you as soon as possible, but will refund your account within 30 days.

Faulty items

If an item’s faulty please contact us as this is the quickest way to receive your refund.

Faulty items will be examined either by ourselves or the manufacturer. Where applicable a refund will be sent to your account within 30 days.

Promotional items

When returning items for a refund that were bought online as part of a ‘Buy One, Get One Free’ offer, ‘Buy One, Get One Half Price’ offer, ‘3 for 2’ offer, or a ‘Buy, Get a Free’ offer, all of the items involved in the offer must be returned.

Paypal

How does it work?

It is simple, on the payment page, select Paypal as your chosen payment methods and you will be directed to a log on screen. Once you have logged on, you will see all your order details and be asked to confirm payment. On confirming payment you will then be presented with your order confirmation page on Halfords.com.

You will receive an email from wheelspin.show confirming your order, and a further email from Paypal notifying that you have authorised a payment on your Paypal account.

How do I get a refund?

When you call or email Customer Services to arrange your return, they will be able to see that your payment was made via Paypal and we will refund your account on receipt of the returned goods.

Terms and Conditions

Further Terms and Conditions on Purchasing with Paypal can be found at paypal.com